Our Promise to You: A Respectful Relationship
At Funky Bunch Pet Care, we have four promises we make to all of our clients. These are what guide our business decisions and give us a guiding light to follow every single day as we work with you and your pet(s). They are:
1) Your pet will be loved
2) Your pet will be safe
3) You will be respected
4) We will be gentle.
Today, we'd like to delve into our third promise: "You will be respected."
Being a part of your pet's life is a privilege that we cherish. We understand that allowing us into your home, entrusting us with your beloved pet, signifies a deep level of trust. That's why our third promise isn’t about your pets – it’s about you, the pet owners.
Respecting Your Privacy
The sanctity of your home is something we deeply understand and respect. As pet care professionals, we recognize that we are guests in your personal space, and we are dedicated to preserving your privacy. Our employees are trained to carry out their tasks with the utmost discretion and professionalism, ensuring that we don’t intrude on your personal spaces or disturb the sanctity of your home. Rest assured, our commitment to this respect extends beyond your physical premises to every interaction and piece of information you share with us.
Listening to Your Concerns
We know that each pet is unique, with their own personality, habits, and needs. Listening to you is essential to understand these unique quirks and requirements, and it's an integral part of how we respect you. When you voice concerns or specific instructions, we give our undivided attention and ensure that we fully understand your needs. Your insights and input are invaluable to us in providing top-tier care for your pets. We don’t just listen, we take action on your words.
Providing Regular Updates
Knowledge is empowering, and we believe you have a right to know how your pet is doing in your absence. As part of our promise to respect you, we commit to providing regular updates about your pet and home. Whether it's a playful moment, a health concern, or a simple daily update, we want to keep you in the loop. Our updates are tailored to your preferences: whether you prefer text messages, emails, or phone calls, we respect your choice.
Following Your Directions
You know your pet best. Therefore, your instructions form the roadmap for our care. If you prefer your dog to be walked along certain routes, or your cat to be fed a specific diet, we will follow those directions to the letter. Our respect for you means respecting your knowledge and experience of your pet's needs.
Respect, in our eyes, is a fundamental element in building trust. It's a holistic approach that ensures you feel valued, listened to, and above all, respected. After all, we are not just a pet care company; we're a part of the extended family of your pet.
Remember, our doors (and ears) are always open for your feedback and queries. Your voice is what helps us grow and improve. Your respect is what drives us.